Shipping & Delivery
Welcome to Nomllers! We’re a curated thrift store that gives quality, pre-loved items a second life. Every piece has a story, and we’re excited to pass it on to you. Please review our shipping policy to understand how we handle deliveries.
📦 Shipping Policy – Thrifted Physical Items
At Nomllers, each item is handpicked, carefully inspected, and packed with love. Here’s how we handle shipping:
🕒 Order Processing Time:
- Processing Time: Orders are processed within 2–4 business days after payment confirmation
- We make sure your thrifted finds are ready for their new journey as quickly as possible.
🚚 Shipping Details:
- Delivery Area: We currently ship within India only.
- Delivery Time: Estimated delivery is 5–10 business days, depending on your location.
- Tracking Info: Once shipped, you’ll receive a tracking number via email to follow your order.
❗ Access Issues
If you encounter any difficulties accessing your products, please reach out to our customer support team at radhikasharma@nomllers.com. We are committed to ensuring that you receive your purchased items promptly and without hassle.
💬 Refund Policy
- We do not accept returns or exchanges unless the item received is damaged or incorrect.
- If there’s an issue, please contact us within 5–10 days of receiving your order at radhikasharma@nomllers.com with:
- Your order number
- Clear photos of the item and packaging
- A short description of the issue
If your claim is approved:
- We will offer either a replacement (if available) or a full refund.
- In some cases, we may ask you to return the item before issuing a refund. Return shipping costs will be covered by us only if the error is on our end.
- Refunds will be processed within 5–10 business days after the returned item is received and inspected.
⚠️ Non-Refundable Situations
We do not offer refunds in the following cases:
- Incorrect sizing — please check product measurements carefully before purchasing
- Change of mind after purchase
- Minor flaws or wear consistent with pre-loved items (each item is sold as-is and described honestly)
📩 Contact Us
If you have any questions or concerns regarding this shipping policy, feel free to contact us at:
Nomllers
Email: radhikasharma@nomllers.com
9 – User Comments and Feedback
Thank you for choosing Nomllers. We truly appreciate your support and look forward to serving you!